Frequently Asked Questions
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1 x TGA approved AED
1 x cabinet
Signage tailored for your site
Replacement batteries and defibrillator pads installed upon expiry
Cabinet alarm batteries replaced as required
Site inspection to assist with identifying cabinetry and signage placement
Daily remote monitoring with access to readiness reports
Immediate response to an identified issue, theft, or clinical use in metropolitan Adelaide
Replacement AED provided to maintain site coverage for individual unit related issues
Clinical debriefing if AED used by a Paramedic
SA Ambulance registration
Ongoing, local Adelaide-based support
Safe disposal at end-of-life
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Choose between 3 and 7 year plans
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AEDs can and do fail, especially without adequate inspections. Remote monitoring provides almost instant detection of device malfunctions, including battery depletion, expired electrode pads, and system errors before they compromise emergency response capability. This proactive approach prevents the nightmare scenario of someone discovering a non-functional AED during an actual cardiac emergency. This situation exposes a property owner to significant risk and the potential for lawsuits on the basis that the owner was negligent in their responsibility to ensure their AED was functional. It also places the owner at risk of a $20000 fine in South Australia. Many AEDs owners mandate a monthly checking regime. While this is obviously a good idea, human inspections are notoriously unreliable, prone to error, and inconsistent. Monthly inspections can mean it takes many weeks until a non-functional AED is identified, exposing the owner to unnecessary risk. Many property owners who lease their property are not comfortable in relying on their tenants to inspect and maintain these units.
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The US is ahead of Australia in terms of mandating AEDs in certain facilities. There have been examples of lawsuits where an AEDs have been found inoperable, and sometimes, not present at all.
Here are 2 examples: https://www.sca-aware.org/blog/scafoundation/lawsuit-claims-two-non-working-health-club-aeds-led-to-members-sudden-cardiac , https://www.businesswire.com/news/home/20240513959095/en/Lawsuit-Claims- Teens-Death-Tied-to-Faulty-Equipment-Training-of-American-Airlines-Flight-Crew
Remote monitoring of AEDs is prevalent in the US.
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AED Ready’s remote monitoring system archives evidence of readiness, meaning that there is a paper trail of evidence of daily checks should any catastrophic events occur and the duty of care of the property owner is brought into question. Daily images of the readiness light with the date and timestamp is reputable evidence of AED readiness. It is hard to imagine a more powerful composition of evidence. This information is securely archived on the cloud, further strengthening reliability.
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In general, AED Ready highly recommend AEDs are installed in wall mounted cabinets. This ensures that the unit has a designated place for ease of locating in an emergency. AED Ready provide and highly recommend alarmed cabinets, as these offer an audible and visual deterrent for theft. They also alert bystanders to the presence of an emergency. RemoteReady packages require the AED be placed in a specific cabinet so that the unit can be remotely monitored.
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AED Ready recommends cabinets and signage are wall mounted by installers who are licenced to work on commercial property. AED Ready has preferred installers who we can liaise with for you in order to get the work completed in a reliable and timely manner. The installers will bill you directly. Customers can also opt for managing the install themselves.
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AED ready uses an external to the AED, physical unit that captures a photo of the readiness indicator of the AED (usually a flashing green light). This photo is then conveyed to a server via IoT technology. This is a powerful way to monitor AEDs as not only does it confirm the presence of the AED in the cabinet, but it also confirms the fact that the AED has passed its daily self-test. The monitoring unit also detects if the AED cabinet has been opened and sends instant alerts to AED Ready. This is very useful as it may indicate theft or clinical use. AED Ready can respond to cabinet door openings and concerns regarding use or theft in minutes.
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Built-in monitoring systems within AEDs:
Often use wifi technology to transmit data. This is cumbersome and requires reloading of logins and passwords, or laborious reconnection due to drop-outs or wifi credentialling changes
Do not confirm the AED is present in the cabinet, they merely report that the AED is ready (somewhere!)
Can be misleading in instances of theft (the unit continues to report that it is ready, despite not actually being present on-site)
Do not report the fact that the AED cabinet has been opened
Significantly reduce battery life. This means more expensive battery replacements, and more labour costs to achieve this
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4g AEDs do not provide GPS-level accuracy. If your AED is stolen, these units will give you a general area in which the AED is located, not a pin-point location. If a unit is thieved, the chances of the unit providing a location that is accurate enough to aid in retrieval or police investigation in almost zero.
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Ask yourself:
How will I monitor its readiness?
Can I 100% rely on a tenant to check it daily and maintain records for me?
If I buy direct online, how will I manage a product recall?
How will I know if it is used or stolen?
How will I monitor the battery and pad expiration?
How will I manage replacing batteries and pads?
If the AED requires servicing or is used, how will I ensure my site is covered in the interim?
If the AED is used, who will organise a unit check and pad replacement?
If something goes wrong, what evidence will I have to prove I was a diligent AED owner?
How will I satisfy SA Authorised Officers that I have met all the requirements of the Act?
If an AED is used on someone, how will I manage the mental wellbeing of the rescuers?
AED require special disposal at end of life, who and how will I achieve this?